Need help?

Write to us at SUPPORT_EMAIL and we'll get back to you as soon as possible. If it's a bug, tell us what you were doing and which iPhone model you use.

Frequently asked questions

How do I create a session?

Tap the + button in the bottom bar, choose a category and set the filters. Once it's created you'll get a session code to share.

How do I join a session?

On Home, enter the session code under “Someone waiting for you?” and tap Join.

When is it a match?

When all participants like the same suggestion. The “It's a match!” screen then appears with its details.

Where are my saved items?

In the Saved tab, sorted by category. Inside each one you can see what's pending and what you've already marked as watched.

I bought WhatNow Pro and it hasn't been activated

Open the WhatNow Pro screen and tap “Restore purchases”. Make sure you're using the same Apple ID you made the purchase with.

How do I cancel my subscription?

Subscriptions are managed from your Apple account: on your iPhone, open Settings, tap your name and go to Subscriptions. You can cancel at any time; it stays active until the end of the paid period.

How do I delete my account?

Explain the process.

I want to suggest a category

You can do it from the Create session screen, under “Suggest a category”.